If you are developing a business either inside a senior living community or near a community where there are senior citizens, it is a must that you can at least somewhat cater your operations to the needs of these consumers. Seniors can have a lot of health issues and mobility challenges, but dementia is also a common issue. As the owner of an up-and-coming grocery store, your services and products are even more necessary than usual to nearby seniors, so having Dementia Friendly Business Accreditation services will be important. Take a look at some of the things you can do to your grocery store to make sure it is dementia-friendly.
Make sure the facility has gender-neutral restrooms available.
Individuals who come to shop at your store will likely not be all alone; most will come in with a caregiver or relative. If a senior with dementia needs assistance in the bathroom, which is not an uncommon thing, it can make it really difficult if the person with them is not the same gender and there are no gender-neutral restrooms available. For instance, an elderly gentleman may be in the store with a female caregiver, so they would need a gender-neutral bathroom.
Keep extra staff on hand to help when needed.
Staff members who are polite and available are always a bonus for people who have dementia. These shoppers can have a hard time locating things or getting around in the store. Therefore, there should be staff members available who can easily stop what they are doing and go help someone who needs it. If you choose to only get by with as few staff members as possible, it leaves little time for these employees to offer patient guidance when they are asked by an individual who may be having scary issues.
Opt for simplicity in everyday processes.
Whether it is opting for straight conveyors at checkouts and traditional baggers or choosing a simplistic layout with products on your shelves, the everyday processes in your grocery store should be simplistic if you want to be dementia-friendly. Things that are out-of-the-ordinary or complicated can make it harder for an individual with dementia to shop without getting flustered. For example, if you choose to put half of your boxed cold cereals on one side of the store and others in another area, it could really be confusing to someone who has troubles with memory and recollection.Share